Ancaster Community Services Logotype
Ancaster Community Services Logotype


About Our Work

Ancaster Community Services (ACS) (formerly known as Ancaster Information Centre and Community Services Inc.) is a community based, volunteer supported, registered charity. ACS offers a variety of services and programs and has been serving the residents of the community of Ancaster since September 1969.

The agency offers programs and services: Income-challenged families, individuals and seniors use our Food Assistance Program which includes accessing the Ancaster Food Bank. Programs for seniors include Meals on Wheels, Frozen Meals, Assisted Volunteer Driving and Shopping 4 Seniors. The agency supports local youth in Ancaster through our Youth Engagement Program (The Net) and offer a Babysitting Course.

ACS Accredited by Imagine Canada's Standards Program


1969 – Agency founded by the Ancaster Ministerial Association

October 17, 1988 – Request made to the Town of Ancaster for Ancaster Information Centre and Community Services to assume the role of providing access to community services for the Ancaster area

October 21, 1989 – Minister of Consumer and Commercial Relations grants a Supplementary Letters Patent and Ancaster Information Centre and Community Services Inc., an independent agency serving the Town of Ancaster, is formed

January 1, 2001 – The new City of Hamilton is formed through amalgamation, joining the municipalities of Ancaster, Dundas, Flamborough, Glanbrook, and Stoney Creek

June 26, 2018 – Legal name changed to Ancaster Community Services from Ancaster Information Centre and Community Services (1988)

November 2022 – ACS accredited by Imagine Canada for excellence in nonprofit accountability, transparency and governance

Today – ACS continues to grow and respond to the ever-changing needs of a growing community

Our Mission

ACS serves the diverse community of Ancaster by providing programs, services, and volunteer opportunities which enhance the quality of life for all.

Our Vision

ACS creates an engaged, caring community where everyone is welcomed and supported.

Our Values

Accessible, reliable, inclusive, quality services supported by volunteers and staff, together with donors, who serve our community with dignity and respect.

Land Acknowledgement

The City of Hamilton is situated upon the traditional territories of the Erie, Neutral, Huron-Wendat, Haudenosaunee and Mississaugas. This land is covered by the Dish With One Spoon Wampum Belt Covenant, which was an agreement between the Haudenosaunee and Anishinaabek to share and care for the resources around the Great Lakes. We further acknowledge that this land is covered by the Between the Lakes Purchase, 1792, between the Crown and the Mississaugas of the Credit First Nation.

Today, the City of Hamilton is home to many Indigenous people from across Turtle Island (North America) and we recognize that we must do more to learn about the rich history of this land so that we can better understand our roles as residents, neighbours, partners and caretakers.